Us Coachways Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Price & Quality4.5
- Shipping & Delivery4.7
- Customer Service4.0
- Return Policy5.0
Recent Customer Reviews (8)
Michelle Sommer
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Dennis Deans
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Joseph Otte
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Vicki Grover
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Henry Lowe
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Dominik Goldschmidt
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Sharon Talton
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Mandy Koch
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Us Coachways Pricing
Cancellation fee (more than 28 days prior)
up to $250
Payment Methods
Accepted Payment Options:
Prices for items on Uscoachways.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Us Coachways credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Us Coachways Pros & Cons
Pros
1
Bus Availability: The company offers a wide range of vehicles, including 24, 49, and 56 passenger charter buses, as well as party buses and limousine buses.
2
Online Portal: US Coachways provides an online portal for clients to quote, reserve, edit, pay, and track their reservations from any mobile device.
CONS
1
Customer Service: Most customers are generally dissatisfied with the customer service, citing unprofessional behavior and lack of assistance.
2
Reliability: The company has a history of being unreliable, with frequent cancellations and delays. Some customers have reported being stranded at airports or having to pay additional fees to vendors due to US Coachways' failure to pay them.
3
Billing Practices: Consumers have expressed dissatisfaction with the billing practices and refund policies, with many reporting difficulties in obtaining refunds.
4
Quality of Service: The quality of the buses is often subpar, with reports of old and beat-up vehicles, and inadequate amenities such as non-functional USB outlets and poor cleanliness.
5
Communication Issues: There have been numerous complaints about poor communication, including unresponsive customer service and accounting departments.
Us Coachways Features and Benefits
Features
Variety of Bus Options
Offers a range of charter buses, school buses, and ADA-accessible buses to cater to different group travel needs.
Comfort and Luxury Amenities
Buses equipped with high-back reclining bucket seats, climate control, AM-FM stereo, luggage bays, overhead storage, on-board bathrooms, public address systems, and DVD players; additional features like WiFi, electrical outlets, leather seats, hardwood floors, and tables available for extra charge.
ADA-Accessible Buses
Accommodates up to two wheelchairs with special lifts, boarding devices, climate control, handicapped-accessible bathrooms, ample space for luggage and personal items, DVD players, and AM-FM stereo.
Cost Calculator Tool
Helps customers estimate the cost of their bus rental and get a free quick quote.
Safety and Reliability
Impeccable safety record, served over 20 million customers since 1983, government-approved contractor with $10 million insurance policy.
Nationwide Service
Provides charter bus rental solutions for safe and reliable travel anywhere within the United States.
Wide Range of Vehicles
Offers 24, 49, and 56 passenger charter buses, party buses, and limousine buses.
Online Portal
Allows clients to quote, reserve, edit, pay, and track reservations from any mobile device.